Pilot phase — onboarding 5 operators in Q3 2026
For iGaming operators
We bring your inactive players back to depositing or you don’t pay.
70% of the average operator’s player base is inactive, acquisition spend generating zero. PuddleDuck runs AI-personalized win-back for you, tracks every returning deposit, and guarantees the result.
70%
share of a typical operator’s player base that sits inactive
<1%
what standard CRM win-back emails convert on dormant segments
–60%
drop in win-back probability after just 30 days of inactivity
Every inactive player represents €250+ in acquisition spend generating no return, and the recoverable player pool shrinks every week you wait.
The Ripple Method™
We don’t blast your database. We drop one precise ripple per player.
1
Map
We segment your dormant base by value, lapse depth and game preference. Self-excluded and RG-flagged players are suppressed. Always.
2
Match
AI builds a per-player approach: language, channel, tone, offer logic. No generic bonus blasts.
3
Move
Sequenced conversational outreach across email, SMS and messaging — check-in first, incentive second.
4
Measure
Unique tracked links per player plus a holdout group. Every recovered deposit is counted, and provably incremental.
What the numbers look like
PuddleDuck
10:42
Week 2: 4,180 dormant players contacted · 212 responded · 96 tracked redeposits · €8,940 in deposits against a €0 fee (pilot = pay per result).
PuddleDuck
10:47
Holdout check: contacted segment redeposited at 2.3% vs 0.4% uncontacted — the lift is yours, provably.
Illustrative sample data — this is the weekly report format you receive
Conversational AI campaigns in this category report 2.7–5.5% conversion on dormant segments where standard CRM lands under 1%.
The guarantee
Pilot: you pay only per player who deposits again. Nothing otherwise. Ongoing: minimum 3x your monthly fee in tracked deposits within 60 days — or we work free until it’s there. Your guaranteed number is quoted per operator, from your own data, before you commit a euro.
How it works
1
Request the free audit (2 minutes)
2
We map your dormant base and quote the number we’ll guarantee (5 working days)
3
Pilot runs pay-per-result — first tracked redeposits typically within 7–14 days
Frequently asked questions
Do we have to share raw player data?
What counts as a recovered depositor?
Which platforms do you support?
Do you work with crypto operators?
Is there a minimum database size?
Is this compliant in regulated markets?
Find out what your inactive player base is worth.
Free audit · your guaranteed number quoted up front · no obligation
You pay only when a player deposits again.
Self-excluded players are never contacted — that line is absolute.
Founder-led and capped at 5 operators.